1. bellicon Support
2. FAQ
3. General questions about the bellicon

Frequently Asked Questions about the right bellicon model

• ★ How do I get my free 60 day trial of bellicon home after I purchase my bellicon?

  If you've already purchased your bellicon, and would like access to your Free 60 day trial membership, just click on the link below! Start your free trial NOW!  

• ★ Which bungee strength is best for me?

  There a number of factors that determine which bungee strength is perfect for you, such as the weight of the user/s, anticipated type and intensity of use, and health considerations. Here's a basic...

• The t-bar does not fit into the hole. Things do not line up. What should I do?

  Please watch this video on how to loosen the lever to loosen the stainless steel piece within your frame to allow your T-bar to slide into the frame:

• What is the weight limit?

  Every bellicon frame can hold up to 440 pounds.  The important thing is to choose the right bungee strength for your weight.Here's a basic guideline to selecting the best bungee strength for you!&l...

• How much does each bellicon weigh? Tech specs about bellicon mini trampolines

  Check this table to find all technical specifications of the different bellicons available:   bellicon®Classic39" bellicon®Classic44" bellicon®Classic49" bellicon®  Premium  44&qu...

• Do the support bars come in a different color?

  The support bars are only sold in the Classic black matte finish. You can purchase a single bar or a set. Shop for support bars here.

• Can I purchase different bungee strengths and adjust my trampoline?

  Yes, while it is possible to combine different bungee band strengths in order to adjust your bellicon bounce, the five bungee tensions are designed specifically to cover all different weight classe...

• Do you have a brochure about the bellicon?

  Yes, we do! Please fill out this form, leave your name and address and we'll send it to you. You can also ask us to send it to a friend using the same form!

• How to contact bellicon by Phone

  To contact bellicon USA and speak to a live Customer Representative, call: (888) 988-5661. You can also contact us through this form and request a callback.  

• Where can I try the bellicon?

  Currently, in the US, the bellicon can only be purchased online at www.bellicon.com and on Amazon. We do, however, have a list of partners in the US and Canada that have made their studios availabl...

• bellicon and hip replacement?

  Question: I have a bellicon and had a total hip replacement a year ago. I have resumed activities such as swimming, pilates, yoga, and spinning. Is it safe to use the bellicon? My surgeon did not k...

• Are you offering any discounts right now?

  We very rarely offer any discounts/promotions. We are, however, currently offering discounted shipping for the 48 contiguous states – it typically costs anywhere from $75 to $105 to ship a bellicon...

• Do you sell refurbished units?

  With all refurbished orders, you are able to buy a bellicon at a slightly reduced price. Frames on refurbished bellicons may have minor cosmetic flaws (ie: scratches).  If you would like to purchas...

• Do you offer bulk pricing?

  Yes. If you are interested in ordering multiple bellicons for home-use or studio-use, we offer the following discounts: 2-6 bellicons (10%)  For more units, please email us at: support@bellicon-usa...

• Do you accept Purchase Orders?

  While it is not very common, we do accept purchase orders for government, schools, charities, churches etc. Please email your purchase order to us at: support@bellicon-usa.com or upload your scanne...

• Do you have a full list of pricing so I don't have to go through the configurator?

  Yes. Here is a full list of our pricing: bellicon Classic 39" with screw-in legs: $459 bellicon Classic 39" with folding legs: $529bellicon Classic 44" with screw-in legs: $599 belli...

• Can I keep my bellicon outside?

  The bellicon is really designed to be stored inside, and should not be left outside for extended periods of time - only during use, especially in colder climates. If you plan on using your bellicon...

• Does the bellicon help with Osteoporosis?

  Yes! Not only is using a bellicon safe for those dealing with osteoporosis and osteopenia, it can actually help to increase and maintain bone density. Bouncing on a bellicon produces gravitational ...

• Do you offer a Military discount?

  While we do not normally offer sales or discounts on our products, we always offer a $50 discount for active US Military and veterans on bellicon purchases. In order to receive this discount code, ...

• What is the actual jumping space on each bellicon?

  The jumping space for each model is always 12" less than the frame size. The bellicon sizes (39", 44", 49") refer to the full diameter of the bellicon frames.  The jumping space...

• How much does a new mat cost?

  If you need to replace your mat and it is out of the 5 year warranty time-frame, a new mat costs: $130 for 39"$135 for 44"$140 for 49" New mats can be purchased online or via telepho...

• Why does the bellicon cost more than most rebounders?

  The bellicon costs more than most other rebounders because it is the highest quality, best performing rebounder available. The bellicon is German-designed and manufactured to provide not only the m...

• How can I compare the bellicon to other brands?

  If you're weighing a decision between the Bellicon and another brand, it's important to first know the difference in the product you're receiving. The bellicon is the highest quality rebounder avai...

• How many calories do I burn while working out on the bellicon?

  Depending on your weight and build, you can burn between 300-500 calories in 30 minutes on the bellicon. You won't burn as much fat in the first 10 minutes of your workout because your body needs t...

• How often do I have to replace my bungees?

  Most customers replace the bungee cords after about 1.5-2 years. This can vary based on how often your bellicon is used, the intensity of your bouncing, and the duration of your workouts. The full ...

• What is the purpose of the hexagonal bellicon Jumping Fitness?

  The bellicon Jumping Fitness is really designed for professional fitness studio purposes. It is hexagonal so you can stack them, if you have multiple units. Likewise, it is not customizable like th...

• Does the bellicon come fully assembled?

  Yes! Every bellicon comes pre-assembled with the bungees attached. If you order the screw-on legs, you just need to twist them on. If you order the folding legs, just simply fold them out. You're r...

• How high does my ceiling have to be to use the bellicon?

  Most standard ceiling heights are high enough for normal use of the bellicon. The general rule of thumb is that your ceilings need to be 2 feet taller than the user. So if you're 6 feet tall, you n...

• What is bellicon Home?

  bellicon Home is our online video workout platform! All bellicon owners receive 60 days of complimentary access to the bellicon Home online video workout platform. This platform has 100+ workouts (...

• I have a bellicon Classic or bellicon Premium model. Is there a T-bar attachment I can buy?

  Unfortunately, there is not a T-bar attachment for a bellicon Premium or bellicon Classic model. The T-bar is only available with the bellicon Plus model, which can be found here: http://bit.ly/2tJ...