FAQ
Frequently Asked Questions
General questions about the bellicon
- ★ How do I get my free 30 day trial of bellicon home after I purchase my bellicon?
- ★ Do you sell refurbished units?
- ★ Which bungee strength is best for me?
- What's the Comfort mat?
- The t-bar does not fit into the hole. Things do not line up. What should I do?
- What is the weight limit?
Warranty and Terms
- bellicon First Responder Discount
- I am a Physical Therapist or other medical practitioner. Do I get a discount?
- What is the warranty on the bellicon?
- What is the return / exchange policy?
- I am a non-US customer. Do I pay duties and customs?
- Do you offer bulk pricing?
Shipping
- ★ How do I check the status of my order?
- Why can't I find my recent order in my account?
- What are the shipping costs?
- Which shipping method do you use? How long does shipping take?
- What does indirect signature mean? Do I need to be home to sign for my bellicon delivery?
- Do you ship to Canada?