An Indirect Signature Required is required on all bellicon purchases due to the size and cost of the product. This means that DHL will need to obtain a signature from someone at the delivery address; from you, a building manager or someone at your address.
DHL will contact you directly via email and text message (if a mobile phone number is put on the order) once your bellicon order is shipped with your tracking details. At this time, they will provide you with the information you need to remove that signature requirement with DHL directly.
We ship via DHL Express so delivery typically takes about a week. If you are experiencing delays with your shipment, feel free to reach out to with us at firstname.lastname@example.org and we can touch base with DHL for further updates.
Please note: This only applies to the purchase of your bellicon. All bellicon accessories will be shipped WITHOUT a signature requirement. If you notice any 'signature required' notice in the checkout for your accessory order, you can disregard. If you prefer a signature requirement for your accessory order, please contact support.